Welcome Bonus at Ultra Casino
A majority of the online casinos in Canada are offering new players a welcome bonus. This is one of the aspects that see players attracted to a new casino and on this, Ultra Casino has failed. No welcome bonus is available at the moment and this should be revised as soon as possible. Once the welcome bonus is updated, Casinomatcher will update the offer accordingly!
Only the daily rewards are available as of now. With this, a player who successfully creates an account at Ultra Casino will automatically be eligible for this. Any play at your favourite games will award you daily rewards in the form of cash bonuses and free spins. You are only required to opt into the marketing communications to have email notifications provided on the reward you get. On the bright side, it doesn’t matter the amount of stake you place or the outcome of your games (win or loss), Ultra Casino will have something for you.
For the rewards offered, you will need to meet the wagering requirements before you can withdraw the winnings or bonuses. If you are offered bonus money, you will have to wager it 20x before you can withdraw. This means for a bonus of C$50, Ultra Casino will require you to wager C$50 x 20 = C$1,000. The free spins awarded will also be subject to wagering requirements of 20x. This means that for you to withdraw any winnings accrued from the awarded free spins, you need to wager them 20 times.
Remember, different games will weigh differently as you fulfill the wagering requirements. Additionally, a player must meet these wagering requirements within a day failure to which the bonuses & free spins will be void. Kindly note that other free bonus terms and conditions will apply.
Games Selection at Ultra Casino
For a casino that was launched this year, this is one section that deserves an accolade. Any online casino knows that this is the major section and the backbone of its success. Ultra Casino has given this section maximum attention thanks to the different partnerships with major software providers. These partnerships have seen players provided with two major sections (Casino and Live Casino) with popular and top-quality games available.
Canadian players can find different titles from over 10 software providers such as; Thunderkick, NetEnt, Quickspin, iSoftBet, Betsoft, ELK Studios, Pragmatic Play, Play’n Go, Push Gaming, and Relax Gaming. These providers have offered a great user experience thanks to the top and captivating visuals that are proving to be the key aspects of any online casino.
Over 1200 games are available at Ultra Casino which is a great number and what’s more, regular additions are being made. These games have been grouped into different categories which can be accessed on the main page. Ultra Casino has gone further to provide a ‘Search’ button at the top to ease navigation and for quick access to the desired titles. Additionally, a filter tab is also available to help players filter games from different providers. The categories include;
Slots
The slots available at the casino are way above 1000 and this category has seen a blend of jackpot titles, video slots, and classic slots. Some of these top slots available include;
- Fire Joker – Play’n Go
- Thunderstruck II – Microgaming
- Da Vinci’s Treasure – Pragmatic Play
- Starburst – NetEnt
- Gonzo’s Quest – NetEnt
- Book of Dead – Play’n Go
You can also sort the games in an ascending or descending alphabetical order on the ‘A-Z’ option provided.
Video Poker
This category has not seen loads of titles provided with only Jacks or Better Double Up title from NetEnt available to players. More titles would be required here.
Table Games
A good number of table games are offered at Ultra Casino. 19 different titles are available and here, different Blackjack, Baccarat, and Roulette variants are all available for play. Some of the titles Canadians can play include;
- Roulette – European, 3D European, Advanced, and Crystal
- Blackjack – Multihand, Royal Pairs, 3D, European, and Atlantic City
- Baccarat – Big Win
Live Casino
Live casino is the other section provided for players and with this, one can enjoy great graphics and an experience that closely resembles a real casino. Several titles have been provided and this section has seen Evolution Gaming and Pragmatic Play powering it. Canadians can enjoy different live blackjack, roulette, and baccarat variants as well as other titles. Some of the top titles here include;
- Live Roulette
- Live Blackjack
- Live Baccarat
- Dream Catcher
- Deal or No Deal Live
- Lightning Dice
While at it, the section is complemented better with the standout features such as chat features that enable real communication with the dealers among others.
Mobile Platform at Ultra Casino
The casino offers a mobile platform to Canadians but no mobile application is available as yet. Kindly keep in tabs with Casinomatcher for any update on the same.
What’s there for now is a mobile site version utilising HTML 5 Technology. This ensures that the casino can be run on mobile browsers for Android and iOS users. Ultra Casino can run on well-updated browsers such as Firefox, Chrome, Safari, and Opera Mini. While the experience is not the same with that of the desktop, players will still enjoy the top-quality graphics, text size, and colours provided. The homepage is well-organized with the ‘Menu’ option provided at the bottom. The search bars, filter tabs, and sorting tools are also available on the site version and this makes interaction and navigation easier.
The site version allows accessibility of various services. A new Canadian player can;
- Create his/her account
- Access the promotions and bonuses
- View and play his/her favourite game on the different categories
- Contact customer support (live chat)
- Deposit and withdraw
The only downside is that the games available on mobile are fewer as compared to the ones available on the desktop.
Payment Methods at Ultra Casino
Popular Canadian banking options are available at Ultra Casino and most of these methods are instant. Additionally, the modes are also easy to use and secure. You can also transact in different currencies including CAD (Canadian Dollars).
The methods, however, are limited when compared to some of the rivals. They include;
- Visa/MasterCard
- Klarna
- Interac
- Trustly
- Skrill
- Neteller
Customer Support at Ultra Casino
Firstly, no phone support has been offered just yet and this is one of the sections they should look into. However, players can contact or get customer support services via three different modes;
- Live Chat – Via a yellow widget provided at the bottom right
- Email Support – support@ultracasino.com
- FAQ Page – On the option ‘FAQS’
Ultra Casino also incorporates different languages that one can access the website in. The languages include; English (Canada), English, Suomi, Deutsch, and Norsk.
Summary
Ultra Casino generally gets a thumbs up and a good rating. The site is still new and in a very competitive market but has greatly addressed some of the crucial aspects. The games selection is above average with top software providers on board. A mobile platform, great customer service, different languages, different currencies, daily rewards, and popular banking options are all available.
However, some touches are still needed. The launch of a mobile application, more bonuses including welcome bonus, incorporation of phone support, and more banking options would all be appreciated. However, Ultra Casino gets our pass!
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