Pelaa Casino

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BONUS

Up to C$1000 on the first four (4) Casino deposits

FREE SPINS

15 FS after making the first deposit and then 135 FS for the next 9 days (15 FS each day)

SUMMARY

Pelaa Casino is fairly new in the market but this has not stood in the way of limiting the Canadian players to enjoy what it brings. The casino welcomes you to two (2) sections; Casino and Live Casino tailored with generous welcome bonuses for new Canadian players. On your first four qualifying deposits on the casino section, Pelaa Casino will offer you bonuses of up to C$1000 + 150 free spins!

88%
TOTAL SCORE
DETAILED RATING
Number of games
Bonuses
Payment methods
INFO
  • Launched 2018
  • Live Casino Yes
  • Minimum Deposit C$10
  • Payment Methods Visa/MasterCard, Maestro, Neteller, Skrill, Trusty Instant Banking, Sofort Banking, Giropay, ecoPayz, Paysafecard, Paypal, Euteller, Instadebit, EasyEFT, Jeton, Ecobanq, Boku
POSITIVES
  • Different languages incorporated
  • A huge selection of games
  • Live Dealer Games available
  • Quick withdrawals
  • Different currencies supported
NEGATIVES
  • Live Chat option not available
  • Fees attached on withdrawals
  • No mobile application

Welcome bonuses at Pelaa Casino

Pelaa Casino has two sections offered to players. The two sections are tailored with welcome bonuses after making a qualifying deposit on each. The bonuses offered are as follows;

Casino

After successful account creation and making the first casino deposit of at least C$10, you will be awarded a 100% bonus up to C$100. Additionally, you will be awarded the first batch of free spins (15 FS) with the remaining 135 FS being awarded in the next nine (9) days.

It means that if your first deposit was C$50, you will be awarded another C$50 and you will have C$100 to play with + 15 FS on the slot Fire Joker.

  • The second qualifying deposit you make on the platform using the code ‘PELAA2’ will be awarded a 50% bonus up to C$300.
  • The third qualifying deposit you make on the platform using the code ‘PELAA3’ will be awarded a 25% bonus up to C$300
  • The fourth qualifying deposit you make on the platform using the code ‘PELAA4’ will be awarded a 25% bonus up to C$300
Remember: The free spins will only be eligible on the slot Fire Joker

The deposit bonuses will be subject to wagering requirements of 40xB before the bonus or winnings thereafter are withdrawn. The casino games will contribute as follows while fulfilling the requirements;

  • Video Slots – 100%
  • Classic Slots -75%
  • Table Games – 10%
  • Blackjack Games – 5%
  • Live Casino

After successful account creation and making the first live casino deposit of at least C$10, you will be awarded a 100% bonus up to C$100.

The bonus will be subject to a wagering requirement of 40x. Not all games will contribute to fulfilling the wagering requirements. However, those that will be eligible to fulfil will contribute as follows;

  • Live Roulette – 10%
  • Live Blackjack – 5%
  • Dream Catcher – 10%
  • Other Live Casino Games – 0%

Games selection at Pelaa Casino

Pelaa Casino is among the newest casinos in Canada but within the short period of existence, more than 1300 casino games have been offered. You are ushered into a platform that allows you to play various games placed in different categories.

This section has been a success largely due to the many software providers on board. A good number of providers, in many cases, depict the number of games you can expect on the platform. Aside from the games, they also offer other major aspects on the platform including back-end management tools that offer enhanced security, good and fast payouts, and affiliate marketing. With a variety of providers, you are looking at a platform that offers games in different themes, styles, sounds, and graphics. Others have offered some highly-rated games including jackpots with huge returns. The following are some of the games Pelaa Casino offers;

Slots

The platform offers different categories of Slots which are;

Classic Slots (3-reels)
  • Mystery Reels
  • Irish Reels
  • Super Lucky Reels
  • Bell of Fortune
  • Ace of Spades
Video Slots (5-reels)
  • Starburst
  • Immortal Romance
  • Gonzo’s Quest
  • Vikings Go Berzerk
  • Book of Dead
  • Thunderstruck II
  • Dead or Alive
  • Piggy Riches
Jackpot Slots (Progressive & Mega)
  • Mega Moolah
  • Divine Fortune
  • Mercy of the Gods
  • Golden Goal
  • Holmes and the Stolen Stones
Table Games

Some of the most popular table games offered on the platform include;

  • Roulette – French Roulette, European Roulette, American Roulette, Premier Roulette, Advanced Roulette, Auto Roulette
  • Blackjack – Blackjack, European Blackjack, Blackjack MH, Vegas Strip Blackjack, Double Exposure Blackjack Gold
  • Casino Hold’em
  • Baccarat
  • Casino Stud Poker
  • Video Poker

They include;

  • Deuces Wild
  • Bonus Poker
  • Aces and Faces
  • Aces and Eights
  • Jacks or Better

In the Live Casino section, some of the titles you will come across include;

  • Roulette – American Roulette live, European Roulette V.I.P, Auto Roulette, Speed Roulette Live, Auto Roulette
  • Blackjack – Exclusive Blackjack, Live Blackjack, Infinite Blackjack, VIP Blackjack, Common Draw Blackjack
  • Speed Baccarat Live
  • Super Sic Bo
  • Deal or No Deal Live
  • Dream Catcher
  • Caribbean Stud Poker
  • Three Card Poker
  • DragonTiger Live

Mobile platform at Pelaa Casino

The casino has recognized the need for a mobile platform and what it means to the players. A mobile platform increases the convenience and accessibility levels with many people owning and using smartphones. Pelaa Casino has offered the mobile platform in a site version. With no software download required, you can access the casino games through your phone browsers such as Chrome and Safari.

The site version closely resembles the desktop version with the main control bar fitted on the top-left. The main lobby is well-designed with every content fitting perfectly on any screen size or resolution. The login and signup options are placed at the bottom of the page with the ‘Help’ section located on the top-right side. The site version allows you to;

  • Create an account
  • Claim your casino and live casino bonuses
  • Deposit and withdraw funds in your account
  • Contact the customer support team
  • Play in two different orientations (portrait and landscape)
  • Access the following sections; Privacy Policy, About Us, Terms and Conditions, and Responsible Gambling.
  • Access the VIP section.
The VIP section has different levels that you climb as you play for real money on the platform. For every level, specialized rewards including holiday packages, VIP prizes, birthday presents, special bonuses and promotions will be offered.

Contrary to many online casinos, Pelaa Casino has not offered any mobile application to the players and this remains a section that needs to be addressed.

Payment methods at Pelaa Casino

The platform has offered a variety of payment methods to Canadian players. What’s more, Pelaa Casino accepts several top currencies including CAD. This has improved the positive accessibility of funds. However, the casino has placed a 2% charge for any withdrawal done on the platform. The methods tailored for Canadian players include;

  • Visa/MasterCard/Maestro
  • Interac Online
  • Interac e-Transfer
  • PaySafeCard
  • ecoPayz
  • iDebit
  • InstaDebit
  • MuchBetter

Customer support at Pelaa Casino

Customer service remains a crucial segment in any online casino. With Pelaa Casino being among the newest casinos in Canada, this is a section that we look before recommending a casino. A good casino must provide various methods of reaching the team including one-on-one methods. Additionally, the team must be available 24/7. At the time of writing this review, Pelaa Casino did not offer a live chat option feature nor was it clear on the availability of the team.
The methods offered include;

  • Phone Support – 16474551500 (Canada)
  • Email Support – support@pelaa.com
  • complaints@pelaa.com

A comprehensive and easy-to-understand FAQs page has also been provided to players. It is here you can find some recurrent issues addressed.

Summary

Pelaa Casino receives our thumbs up for many aspects put right. The casino is only one-year-old but has covered a lot of strides to ensure the players get the best experience. The casino stands out for factors such as; impressive number of games offered, great welcome bonuses provided, several convenient payment methods on board, different languages and currencies incorporated, and a generally easy-to-use website laid out.

However, Pelaa Casino needs some improvements in some sections including customer service. It is not clear when the team is available and what’s more, the live chat feature is not available which limits real-time assistance. Additionally, the casino has not offered a mobile application which is becoming one of the most sought after features by many players. To gain a more competitive edge, this is a factor they urgently need to consider.